Bianca is a highly experienced facilitator who has worked with groups throughout Australia and in Asia. Bianca's facilitation style and skill make her a good choice for assisting

• Commercial, government and not-for-profit organisations with negotiation/consultation processes relating to renewed structures, policies, agreements and directions
• Courts, councils and companies training staff in effective dispute prevention, management and resolution
• Associations, workplaces and community groups in managing group conflict and in creating workable outcomes for the future.

Design and Provision of Training

Bianca is a mediation trainer approved by the Hong Kong International Arbitration Centre. She conducts mediation training throughout Asia for organisations such as Hong Kong University, the Law Society of Hong Kong, the Malaysian Bar Council, Shantou University and the Malaysian Syariah Courts.

Bianca has trained people throughout Australia in mediation, negotiation and effective communication skills for clients that include businesses, government organisations, local councils and some of Australia's largest law firms.

Design and Management of Dispute Resolution Schemes

Bianca's experience in the design and management of dispute resolution schemes includes

• Assistant Mediation Adviser of The Office of the Mediation Adviser
• Assistant Ombudsman and Mediation Adviser for the Produce and Grocery Code and Horticulture Code of Conduct, facilitating dispute resolution between produce growers and wholesalers
• Assistant Dispute Resolution Adviser under Oilcode, managing dispute resolution processes for the Australian petroleum industry

Bianca has written articles and presented at a number of conferences regarding industry dispute resolution.