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Mediation Feedback
Thank you for using The Accord Group's mediation service. We value all feedback we receive as it helps us to continually improve our services. Your responses will be kept confidential with our office.
Thank you for using The Accord Group's mediation service. We value all feedback we receive as it helps us to continually improve our services. Your responses will be kept confidential with our office.
Name
What was your role in the mediation?
Party
Representative
How did you hear about The Accord Group?
Online – our website
Online search
Referral by solicitor
Word of mouth
I am the responding party
Other
Please rate your level of satisfaction with the assistance and guidance provided by The Accord Group throughout the mediation process:
Extremely satisfied
Very satisfied
Satisfied
Somewhat satisfied
Not satisfied
How could The Accord Group have improved your experience?
Do you think our fees reflect the value of services provided to you?
Yes - the fees were inexpensive
Yes - the fees were fair
No - the fees were too expensive
Would you recommend The Accord Group to a friend or colleague?
Yes
No
Not sure
Please explain your response to the previous question:
Who was your mediator?
Please rate the professionalism and credibility of the Mediator:
Excellent
Good
Satisfactory
Poor
Very poor
Please rate the independence and neutrality of the Mediator:
Excellent
Good
Satisfactory
Poor
Very poor
What did you like about your Mediator?
What didn't you like about your Mediator?
Overall, were you satisfied with the performance of your Mediator?
Yes
No
Not Sure
Would you use this Mediator again in the future?
Yes
No
Not sure
Please provide any other comments or suggestions for improvement for the Mediator:
Submit